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The Servicemembers Civil Relief Act (SCRA)

Jan 2019 - What is the Servicemembers Civil Relief Act?
Info
The Servicemembers Civil Relief Act (SCRA) provides certain benefits and protections to a Servicemember and their dependents.

Exeter Finance understands the compromises and sacrifices you make for our country as a U.S. Servicemember. As such, we are committed to providing you an SCRA program that provides you the benefits and protections available to you.

To determine if you qualify for SCRA benefits and protections, please notify Exeter of your military orders and/or active duty date.
Policy
SCRA benefits with Exeter Finance include:

1. An interest rate of 6%
2. Protection from repossession of collateral
3. No late fee assessments
Eligibility
Exeter identifies potentially eligible Servicemembers using the Defense Manpower Data Center (DMDC). If we have not identified you as a potentially eligible Servicemember and you believe you are eligible, please contact us at (800) 321-9637 to determine if you qualify.
Deployment orders
Must be provided to establish eligibility for protection under the SCRA if we have not or cannot identify your eligibility through the Defense Manpower Data Center (DMDC)

1. Non-contracted spouses or dependents can facilitate the request for SCRA protection on your Exeter Finance accounts, as well by also including a Power of Attorney

Mail or Fax the required documents to:

Exeter Finance LLC
Attn: Customer Service (SCRA Processing)
P.O. Box 166008
Irving, TX 75016
Fax: (214) 572-8199
Deployment orders
Mail or Fax the required documents to:

Exeter Finance LLC
Attn: Customer Service (SCRA Processing)
P.O. Box 166008
Irving, TX 75016

Phone: (800) 321-9637

Fax: (214) 572-8199

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Maruiz B.

5-star review

Friendly Customer service. The agent was patient and very knowledgeable. He answered all my questions. Thank you!

Gary R.

5-star review

I was searching for someone to loan me the money for a new or vehicle not a brand new one my credit has been poor since my divorce and Exeter help get me into a decent vehicle

Margaret M.

5 star review

I think Exeter did an excellent job I work in the automobile industry and I will definitely recommend them I'm grateful to Exeter Southwest Nissan it is nice to know that there are people who will still give you a chance when you have had hard luck through no fault of your own ✔️

J.C.

5-star review

Super thorough even got two welcome calls - called to get my account number and everyone was pleasant - setting up my online account now!

John C.

5-star review

The caller was friendly. Updated my primary phone number with her. Easy.

Angie J.

4-star review

I wouldn't necessity call it an experience. Everyone involved in getting my new car was very professional and helpful.

Carrie R.

5-star review

I had a great welcome call to my new finance company for my Car . The lady went over all the details and asked me questions and helped me answer anything that I needed . I'm happy I went through this company. I look forward to being a customer for many years to come.

Miss Kia

4-star review

I gave it four ⭐️ initially because it took some time getting through to customer service. Overall, purchased a vehicle from Bob Bell with little to no hassle. Exeter Finance was able to provide electronic documents/contracts for my convenience and I was in and out of the dealership in less than 2hours. Also, when I was denied loans for my “compromised credit “, Exeter Finance came through and my payments for my truck are very, very low and affordable!! Thanks 😊

Joshua L.

5-star review

I am very happy with Exeter finance they approved my loan despite having less than perfect credit. Now I drive a safer car that gets nearly twice as good of gas mileage. Thank you Exeter.

Sharon

4-star review

Although I've just begun my relationship with Exeter Finance, my experience so far has been great and the process to complete was quick and easy.

Maruiz B.

5-star review

Friendly Customer service. The agent was patient and very knowledgeable. He answered all my questions. Thank you!

Gary R.

5-star review

I was searching for someone to loan me the money for a new or vehicle not a brand new one my credit has been poor since my divorce and Exeter help get me into a decent vehicle

Margaret M.

5 star review

I think Exeter did an excellent job I work in the automobile industry and I will definitely recommend them I'm grateful to Exeter Southwest Nissan it is nice to know that there are people who will still give you a chance when you have had hard luck through no fault of your own ✔️

J.C.

5-star review

Super thorough even got two welcome calls - called to get my account number and everyone was pleasant - setting up my online account now!

John C.

5-star review

The caller was friendly. Updated my primary phone number with her. Easy.

Angie J.

4-star review

I wouldn't necessity call it an experience. Everyone involved in getting my new car was very professional and helpful.

Carrie R.

5-star review

I had a great welcome call to my new finance company for my Car . The lady went over all the details and asked me questions and helped me answer anything that I needed . I'm happy I went through this company. I look forward to being a customer for many years to come.

Miss Kia

4-star review

I gave it four ⭐️ initially because it took some time getting through to customer service. Overall, purchased a vehicle from Bob Bell with little to no hassle. Exeter Finance was able to provide electronic documents/contracts for my convenience and I was in and out of the dealership in less than 2hours. Also, when I was denied loans for my “compromised credit “, Exeter Finance came through and my payments for my truck are very, very low and affordable!! Thanks 😊

Joshua L.

5-star review

I am very happy with Exeter finance they approved my loan despite having less than perfect credit. Now I drive a safer car that gets nearly twice as good of gas mileage. Thank you Exeter.

Sharon

4-star review

Although I've just begun my relationship with Exeter Finance, my experience so far has been great and the process to complete was quick and easy.

We are always looking for the best to join the Exeter family

Our team is integral to our success. If you are passionate and hardworking, you'll feel right at home at Exeter.

Get in touch with our team.

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