Customers
When you finance the purchase of a vehicle with Exeter, you’re taking the next step toward establishing payment history. We look forward to providing support along the way and helping you keep moving in the right direction.
MyAccount is a secure online portal that gives you 24/7 access to your Exeter account.
Your account number can be found on your Welcome Letter, Billing Statement, MyAccount or by contacting us at (800) 321-9637.
In order to register an account, you will need an account number, ZIP code and the last four digits of your social security number.
You can make a payment by mail, phone, online with MyAccount, recurring ACH payment, MoneyGram®, Western Union®, or Paysafe:cash.
If you need to contact Exeter, you may call us at our main telephone number (toll free): (800) 321-9637.
Our standard hours of operation are:Mon. - Fri. 8:00 AM - 7:00 PM,Sat. 8:00 AM - 5:00 PM (CT).
Our Financial Improvement Training (FIT) is totally free for customers to use. There's no obligation, and everything is online for easy access anywhere, anytime.
The FIT core curriculum includes easy-to-follow videos, tools, and other resources covering everything from budgeting and increasing your earning potential to managing credit and financial planning.
Get six months of credit monitoring for FREE when you complete the FIT core curriculum.
The quickest way to pay is through MyAccount, with 24/7 access to your account and to make online debit card payments.
Enroll online today to set up fast and easy recurring payments from a bank account.(ACH recurring payment)
Access your account via our automated phone system 24/7. Contact us at (800) 321-9637.
Send your payment through the convenience of MoneyGram® (fees may apply).
Send your payment through the convenience of Western Union® (fees may apply).
Make payments via mail: Exeter Finance P.O. Box 650598 Dallas, TX 75265-0598.
Your payment history matters. That’s why we want to help you become a successful car owner. In a relatively short period of time, it’s possible to take a damaged credit history and turn it around. Your FICO® score is important, but banks and finance companies also look at other factors before extending credit to consumers -- like your payment history and account balances. Below are some steps you can take to help ensure your credit success.
You should pay more than the minimum required each month on revolving accounts like credit cards. You’ll pay down your balance faster, and in turn, pay less interest.
Simple interest is an accrual method on our loans. It means the loan accrues interest on a daily basis on the unpaid principal balance on your contract. Interest is the rate that’s charged for the use of the money financed. Interest continues to accrue until your account is paid off. With each payment you make, accrued interest will be paid down first, and the remaining amount of your payment will then be applied to the principal and any fees on your account. The amount of interest that is taken out of each payment depends on how many days have elapsed between payments. The more days between payments, the more interest you will pay.
By making payments consistently and on time, you enhance your future credit potential.
If you are passionate and hardworking, you’ll feel right at home at Exeter.
Our customers come first. And it shows.
Friendly Customer service. The agent was patient and very knowledgeable. He answered all my questions. Thank you!
I was searching for someone to loan me the money for a new or vehicle not a brand new one my credit has been poor since my divorce and Exeter help get me into a decent vehicle
I think Exeter did an excellent job I work in the automobile industry and I will definitely recommend them I'm grateful to Exeter Southwest Nissan it is nice to know that there are people who will still give you a chance when you have had hard luck through no fault of your own ✔️
Super thorough even got two welcome calls - called to get my account number and everyone was pleasant - setting up my online account now!
The caller was friendly. Updated my primary phone number with her. Easy.
I wouldn't necessity call it an experience. Everyone involved in getting my new car was very professional and helpful.
I had a great welcome call to my new finance company for my Car . The lady went over all the details and asked me questions and helped me answer anything that I needed . I'm happy I went through this company. I look forward to being a customer for many years to come.
I gave it four ⭐️ initially because it took some time getting through to customer service. Overall, purchased a vehicle from Bob Bell with little to no hassle. Exeter Finance was able to provide electronic documents/contracts for my convenience and I was in and out of the dealership in less than 2hours. Also, when I was denied loans for my “compromised credit “, Exeter Finance came through and my payments for my truck are very, very low and affordable!! Thanks 😊
I am very happy with Exeter finance they approved my loan despite having less than perfect credit. Now I drive a safer car that gets nearly twice as good of gas mileage. Thank you Exeter.
Although I've just begun my relationship with Exeter Finance, my experience so far has been great and the process to complete was quick and easy.
Friendly Customer service. The agent was patient and very knowledgeable. He answered all my questions. Thank you!
I was searching for someone to loan me the money for a new or vehicle not a brand new one my credit has been poor since my divorce and Exeter help get me into a decent vehicle
I think Exeter did an excellent job I work in the automobile industry and I will definitely recommend them I'm grateful to Exeter Southwest Nissan it is nice to know that there are people who will still give you a chance when you have had hard luck through no fault of your own ✔️
Super thorough even got two welcome calls - called to get my account number and everyone was pleasant - setting up my online account now!
The caller was friendly. Updated my primary phone number with her. Easy.
I wouldn't necessity call it an experience. Everyone involved in getting my new car was very professional and helpful.
I had a great welcome call to my new finance company for my Car . The lady went over all the details and asked me questions and helped me answer anything that I needed . I'm happy I went through this company. I look forward to being a customer for many years to come.
I gave it four ⭐️ initially because it took some time getting through to customer service. Overall, purchased a vehicle from Bob Bell with little to no hassle. Exeter Finance was able to provide electronic documents/contracts for my convenience and I was in and out of the dealership in less than 2hours. Also, when I was denied loans for my “compromised credit “, Exeter Finance came through and my payments for my truck are very, very low and affordable!! Thanks 😊
I am very happy with Exeter finance they approved my loan despite having less than perfect credit. Now I drive a safer car that gets nearly twice as good of gas mileage. Thank you Exeter.
Although I've just begun my relationship with Exeter Finance, my experience so far has been great and the process to complete was quick and easy.
Our team is integral to our success. If you are passionate and hardworking, you'll feel right at home at Exeter.
Get in touch with our team.
We can help.
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